Managed IT Services
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Managed IT Services in Windsor–Essex & Southwestern Ontario
Maximize Efficiency. Minimize Costs. Stay Secure.
Partnering with Netmon Managed IT Services gives your business a smarter, more cost-effective way to manage technology. Whether you're a small business with no in-house IT or a large enterprise with complex infrastructure, our expert team ensures your systems run smoothly, on-premise or in the cloud.
We help you get the most out of your IT investments by optimizing infrastructure, services, and applications that keep your business productive and profitable.
Why Choose Netmon?
- ● Local Expertise: Serving Windsor-Essex and Southwestern Ontario
- ● Flexible Support: On-site and remote service options
- ● 24/7 Monitoring: Powered by our patented, in-house Network Monitoring Software
- ● Scalable Solutions: From small teams to multi-location enterprises
Managed Services Packages
- Weekly Infrastructure Health Checks
- Proactive Server Maintenance
- Monthly Service Summary Reports
- Full On-Site & Remote Support of Managed Infrastructure
- Weekly Infrastructure Health Checks
- Proactive Server Maintenance
- Monthly Service Summary Reports
- Preferred Rate for On-Site & Remote Support
Proactive Monitoring and Management
We continuously monitor your systems, networks, and endpoints to detect and resolve issues before they disrupt your operations. Real-time alerts and preventative maintenance ensure maximum uptime and business continuity.
Helpdesk and End-User Support
Our responsive helpdesk offers support via phone and email. With clearly defined SLAs, our team provides rapid assistance, remote troubleshooting, and onsite support when needed to keep your users productive.
Security Services
Protect your business with advanced cybersecurity measures, including managed firewalls, antivirus solutions, and continuous threat monitoring. We implement regular patching, security audits, and compliance support to safeguard your data and systems.
Backup and Disaster Recovery (BDR)
We deliver robust backup solutions and disaster recovery planning to ensure that your critical data is secure and recoverable. In the event of a disruption, our rapid restoration processes minimize downtime and keep your business moving.
Patch Management
We systematically update your software and systems with critical patches and security updates. Our proactive patch management reduces vulnerabilities and ensures your IT environment stays protected and compliant.
Proactive Monitoring and Management
We continuously monitor your systems, networks, and endpoints to detect and resolve issues before they disrupt your operations. Real-time alerts and preventative maintenance ensure maximum uptime and business continuity.
Helpdesk and End-User Support
Our responsive helpdesk offers support via phone and email. With clearly defined SLAs, our team provides rapid assistance, remote troubleshooting, and onsite support when needed to keep your users productive.
Security Services
Protect your business with advanced cybersecurity measures, including managed firewalls, antivirus solutions, and continuous threat monitoring. We implement regular patching, security audits, and compliance support to safeguard your data and systems.
Backup and Disaster Recovery (BDR)
We deliver robust backup solutions and disaster recovery planning to ensure that your critical data is secure and recoverable. In the event of a disruption, our rapid restoration processes minimize downtime and keep your business moving.
Patch Management
We systematically update your software and systems with critical patches and security updates. Our proactive patch management reduces vulnerabilities and ensures your IT environment stays protected and compliant.
Can Your IT Provider Answer These Questions?
- ✔︎ What is happening on your network right now?
- ✔︎ What hard disks are being filled up or failing?
- ✔︎ Who or what is taking up all the bandwidth?
- ✔︎ What devices are failing or need replacing?
- ✔︎ Who is connecting to your network without your knowledge?
- ✔︎ Who in the office is constantly on Facebook, ESPN or other ‘restricted’ sites?
- ✔︎ Based on your current usage and growth rate, do you need to be considering future upgrades? If so, when and why?
Ready to get started with Managed Services?
Contact us to schedule your free consultation.
managed it services
Frequently Asked Questions
Our Managed IT Services cover 24/7 monitoring, helpdesk support, cybersecurity protection, proactive maintenance, data backup solutions, and strategic IT planning — all under one flat monthly fee.
Unlike break-fix models, managed services focus on preventing issues before they disrupt operations. We continuously monitor, maintain, and optimize your systems to keep your business running smoothly.
Managed IT Services can fully replace or supplement your internal IT team, depending on your organization’s size, needs, and goals. We work alongside existing teams or serve as your complete IT department.
We guarantee rapid response times through our Service Level Agreements (SLAs), with priority support available for critical issues.
Absolutely. Managed IT Services provide small businesses with enterprise-level IT support, proactive protection, and predictable costs — without the expense of a full internal IT department.